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Telecommunications RSS FeedsHP Converged Infrastructure: Unleash your potential - Read this white paper to learn how HP's expertise and technology leadership can help you transform your infrastructure—at your pace—by engineering your IT resources to work better together. Published by: Hewlett-Packard Company...Feed Source: www.bitpipe.com The New Math: Double Your Results for Half the Cost with a Cloud-Based Contact Center -
This paper examines the differences between on-premises contact centers and hosted alternatives. It looks at the reasons why on-premises contact centers are becoming obsolete, and offers suggestions for how enterprises can eliminate capital expenditures while increasing customer satisfaction and staying on the forefront of innovation.
Published by: Contactual, Inc.... Sybase MEAP Report Featuring Research From Gartner. Get Yours Now. -
If your organization is deploying mobile applications a mobile platform should be part of your IT strategy. Deploying a single enterprise platform that will mobilize your entire workforce can deliver new business value while protecting current IT investments. Get your report featuring research from Gartner now, compliments of Sybase.
Published by: Sybase, Inc.... Making the Most of Mobile CRM: How to Effectively Leverage the Technology -
In this expert podcast, Sheryl Kingstone, director of enterprise research for the Yankee Group, shares best practices for mobile CRM deployments, touching upon BlackBerry and iPhone, and focuses on customer-centric strategies involving mobile CRM.
Published by: Citrix... Open Federation: Collaboration Goes Borderless -
Unified communications tools enable your employees to communicate and collaborate with each other faster and more easily than ever before. Unfortunately, their use has been restricted to members of your enterprise—until now. View this webcast now to learn about a new solution that allows borderless collaboration.
Published by: Cisco Systems, Inc.... Overcoming CIO Challenges in Global Mobility Management -
This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Published by: BlackBerry... Wireless Technology in the Residential Construction Industry -
FMI recently completed a nationwide survey of US builders to find out how they are using wireless handheld devices in the field. In this paper, we discuss how wireless is earning its keep on the jobsite and identify ways that builders can get more out of their investment in this technology.
Published by: BlackBerry... Economic Impact of a BlackBerry Solution in North American Enterprises -
In this analyst report, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry® smartphones and BlackBerry® Enterprise Server software.
Published by: BlackBerry... Managing Mobility as a Business Imperative: Identifying Savings and Finding the Right Partner -
In this paper, Ovum will offer a short guide for enterprises as they establish and then continue to evolve their managed mobility strategies.
Published by: BlackBerry... RIM/Lotus Collaboration and Mobility: More than Business Value -
This IT Briefing discusses how advanced collaboration applications from IBM Lotus and BlackBerry smartphones from RIM offer state-of-the-art technology and business advantages to corporate users.
Published by: BlackBerry... Mobilizing the Service Call Offers Ricoh Numerous Business Advantages -
Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day.
Published by: BlackBerry... Windows Manufacturer Wins on BlackBerry -
Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution.
Published by: BlackBerry... Repair Technicians Switch from Paper to Mobile Workforce Management Solution -
AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service.
Published by: BlackBerry... Realizing Rapid ROI Through Mobility -
Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!
Published by: BlackBerry... The Power of Mobile Peripherals -
This white paper discusses how mobile peripherals help extend the value of BlackBerry solutions such as automate data collection, improve accuracy, and
lower costs, among other benefits.
Published by: BlackBerry... Mobile Applications That Fit -
The more employees rely on their BlackBerry® smartphones, the greater the need for enterprise applications that fit their, and the company's, specific needs. But IT organizations can't always do it on their own. This white paper covers some best practices and resources for creating mobile enterprise applications.
Published by: BlackBerry... Making Mobility Your Business Advantage -
Learn more about how mobile technology from Research In Motion (RIM), and members of the BlackBerry Alliance Program can make your enterprise more agile and give you a business advantage.
Published by: BlackBerry... BlackBerry Solution Helps Municipality Become Model of Facilities Management -
The City of Hamilton deployed NOMAD, an application from Horizant, for BlackBerry smartphones, which mobilizes the way facilities management is handled. The solution is designed to automatically push out work orders from the City of Hamilton's back-end database which are then received by tradespeople on their BlackBerry smartphones.
Published by: BlackBerry... South Windsor, Conn. Improves Efficiency and Optimizes Manpower with a Mobile GPS Solution -
South Windsor, Conn., is using smartphones to track the locations of public works crews in real time, enabling increased productivity and reduced operational costs. This is made possible by the combined use of BlackBerry
smartphones, Freeance applications and existing GIS data. Read this case study to learn more!
Published by: BlackBerry... 7 Habits of Highly Green Customer Service Contact Centers -
This paper explores seven innovations and best practices for "green customer service" that are being adopted by best-of-breed contact centers. It does not cover known green practices in infrastructure areas such as power consumption or virtualization, but focuses on processes for greening complex customer service interactions.
Published by: eGain Communications Corp.... Measuring Call Center Key Performance Indicators To Optimize Cost, Quality -
In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality.
Published by: Contactual, Inc.... Avoiding PCI Non Compliance -
This paper highlights both positive developments and challenges the industry faces in the year ahead. More technological and advanced thinking in terms of PCI scope is clearly welcome news for merchants, and the hope is that it can begin to help merchants tackle the ever-increasing PCI compliance budget challenges they face.
Published by: Guidance Software, Inc.... How to Protect Your Network from Home Wireless Hackers -
This white paper covers eight essential tips for nailing down security for off-site wireless users. Share it with your remote users today to help them work from home safely.
Published by: WatchGuard Technologies, Inc.... 2010 Security Predictions -
Read this paper to learn what Watchguard’s very best resident security expert predicts are the ten vectors of data compromise he expects will be the biggest threats in 2010.
Published by: WatchGuard Technologies, Inc.... Generating New Revenue Streams and Increasing Network Security: Dynamic Application Awareness and Intrusion Prevention System -
This paper examines ways in which dynamic application awareness and intrusion prevention system (IPS) software solutions enable service providers to increase revenue while expanding service flexibility, richness, and reach. The paper then describes the technologies behind these advanced solutions. Read on to learn more.
Published by: Juniper Networks, Inc.... Microsoft Unified Communications: Innovations in Collaboration -
This webcast is an overview of Microsoft Unified Communications. Unified Communications can help you to collaborate with your coworkers, partners, and customers more effectively, setting up the environment for a "people-ready business."
Published by: CDW Corporation... Carrier Ethernet meets new enterprise metro data center needs -
This pocket E-Guide takes a close look at enterprise network architectures, the applications they need to support, and what service providers need to do in order to win the business.
Published by: Brocade Communications Systems, Inc.... CDW Services: Unified Communications -
Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Published by: CDW Corporation... Four Key Ingredients for Successful Mobile Services -
To compete and succeed in a changing market, mobile service providers need to enhance their voice offerings while delivering innovative new experiences for their customers. Many companies are accomplishing this by consolidating on a single, agile platform that also allows them to launch innovative new services that go beyond voice to video.
Published by: Hewlett-Packard Company... As The Market Turns Around A Hot New Communications Service Market Emerges -
Communications as a service (CaaS) is a hot new market that promises to grow quickly. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service
provider as a multi-tenant infrastructure. Read the white paper for more information on Communications as a service.
Published by: Hewlett-Packard Company... WAN Governance Executive Primer -
Read this paper to learn the complexity of managing WAN traffic is increasing, organizations need more capabilities for optimizing application performance than just WAN acceleration.
Published by: IPANEMA TECHNOLOGIES... Case Studies - Real Customers, Real Results -
From opening remote files and applications up to 100x faster to reducing backup and replication time, Riverbed solved infrastructure challenges facing Liz Claiborne, Mitsubishi Motors, Alstom Power, and Mindspeed Technologies. Review these four case studies.
Published by: Riverbed Technology, Inc.... Accelerating Web Applications -
What does it take to effectively accelerate Web-based applications across your enterprise WAN? And what kind of business impact can web acceleration have on your business? Tune in to this webcast to find out.
Published by: Riverbed Technology, Inc.... Qatar Telecom to Invest US$164 mil. in Domestic FTTH - The Qatari incumbent operator Qatar Telecom (Qtel) has announced it
will set aside 600 million riyals (US$164 million) over the next two
years for the first phase of its fibre-to-the-home (FTTH), the Qatar
Tribune reports. Connectivity in Qatar has been advancing very
rapidly over the past few years; however, a lack of competition ... EU Launches Fresh Consultation on Spectrum Use - The European Union (EU) has launched a consultation period on how to
optimise the usage of radio spectrum in the bloc, as it considers
updating current laws on bandwidth allocation and licensing. EU
executive body the European Commission (EC) is seeking the views of
telecoms and related industry players, consumers and other ... Hutchison Telecom 2009 Net Profit Boosted by Israeli Unit Sale - Hutchison Telecommunications International Ltd (HTIL) reported today
that its net profit for 2009 more than quadrupled to HK$4.94 billion
(US$636 million) from a restated net profit of HK$1.13 billion for
2008. The net profit last year was boosted by a HK$6.33-billion
disposal gain from the sale of its 51.3% stake in the Israeli ... Are You Ready to Rebound? - Before the recession, many companies relied on boom-time
macroeconomic conditions (low interest rates, ready capital, consumer
confidence, and the like) to drive profitable growth. As a result,
organizational reflexes slowed, the sinews required for quick action
atrophied. Now, however, firms face tough market conditions and ... US Apple iPad Launch Slightly Delayed to April 3 - CUPERTINO, Calif. ? The much-anticipated iPad tablet computer
from Apple Inc. will start hitting U.S. store shelves on April 3,
slightly later than originally planned. When Apple unveiled the
device Jan. 27, the company said the first iPads would reach the
market in "late March." Apple did not specify why
the ... Stimulus Stories: Level 3?s rare carrier win all about extending the middle mile - Count Level 3 as one of the few established telecom service providers
to apply for ? and this week win ? federal broadband
stimulus funding, with a pragmatic goal not of opening up broad new
fiber vistas but rather extending its existing network and services
where it makes business ... AT&T's Backflip Fires Google Search, Hires Yahoo! - Since its inception, Google has touted Android's flexibility and
potential for personalization. However, one wonders whether
AT&T's decision to strip its first Android phone, the
Motorola Backflip, of Google search in favor of Yahoo! search was
really what Google had in mind. That's exactly what
AT&T is ... Cisco Claims AT&T Femto as Its Own - Cisco Systems Inc. has finally posted details showing that it is
behind the AT&T Inc. MicroCell product, nearly two years after
Light Reading Mobile reported that it was working on a femtocell for
the operator. Cisco recently put up a Web page detailing its
work with AT&T on MicroCell. The operator has been using the ... Ballmer Bets Microsoft's Future On Cloud Computing - Thursday at RSA, Microsoft CEO Steve Ballmer delivered what was
essentially a State of the Cloud address, providing a forward-looking
view of what cloud computing will be like for the world in general
and for his company, in particular. While much of his talk focused
on consumer end-user features like a more interactive Bing Maps
and ... Copyright © 2012, Articlesinfinite.com. All Rights Reserved. |